▷ 회사: 외국계 IT 기업
▷ 회사위치: 서울
- Provides telephone and personal support for user queries by investigating and resolving issues and escalating as necessary.
- Users’ equipment is correctly configured. You will be the first point of call for the new starters at the Company
- Maintain Training PCs for our education center
- Provide audio visual support for events, meetings and kick offs, including the provision of Videoconferencing, projectors, etc.
- Manage hardware and software requests
- Administration of Servers (windows, Linux preferable)
- Keep up to date on technology trends by reading technical publications, related web-sites, etc.
- Shares project information (e.g. procedures and tools used etc.) with colleagues by documenting all information and making it available in shared location.
- Minimum of a demonstrated Technical course in Computing
- 1 ~ 2 years’ experience in a Help Desk role
- Customer Service experience in some capacity (retail, other roles)
▷ 필요 Skill
- Basic Administration of Microsoft Server Applications, including SharePoint 2013 and Exchange 2013, Skype for Business - preferable
- Microsoft Windows Client OS (Windows 7, Windows 8.x and Windows 10) - required
- Microsoft Windows Server OS (Windows 2008 R2 and Windows 2012), Linux OS - required
- Basic Networking – understand concepts of TCP/IP - required
- Exposure to Active Directory Administration
- Exposure to VMware or other Virtualization technology
- Experience supporting Microsoft Office Products, commvault other exposure to Backup technology and Video Conferencing systems (SkypeRoomSystem, Polycom, )
▷ 상기 job opening에 관심있으신 분께서는 아래 담당자에게 연락바랍니다.
- 김종민 이사 (******@*******.*** / 070-7126-1950)