Service Sales Specialist - Process Automation, Seoul

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

This Service Sales Specialist has the task of delivering the Automation system, System Drive & Digital solution service portfolio to ABB customers within the Process Automation business area in Korea, helping to drive sales volumes and margins across the Service product portfolio and regularly updating the database with changes made on-site. Reporting to the sales manager, you will play a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions.

Your responsibilities

• Utilizing the database to grasp the existing installed base, and identifying and developing sales opportunities
• Establishing long-term customer relationships, reacting immediately to issues and demonstrating in-depth technical knowledge of products and solutions
• Communicating contract details in accordance with ABB offerings and strategy, and managing associated administrative sales processes
• Preparing and reviewing sales plans and proposing recovery actions when needed
• Actively promoting ABB’s service products and solutions in marketing activities (e.g. trade fairs and customer meetings) while monitoring trends to develop effective marketing activities

Your background

• 1 - 6 years of experience in sales
• Sound knowledge of Industrial automation, Drive & Motor and the Metals, Paper & Cement market
• Knowledge of Window-based OS, MS office package
• The ability to develop and manage customer relationships
• A collaborative, solution-focused approach, and strong written and spoken communication skills
• A bachelor’s degree or above in electrical engineering or related field
• Business level in verbal and written English and Native Korean
• Ability to business travel (>50%)

Benefits

• Flexible work practices
• Life insurance
• Childcare
• Retirement plan
• Sick pay

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.