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IT admin | [Çʼö] ÀÎÅÍºä ±Û·Î¹ú APAC HR°ú ÁøÇà (¿µ¾î Çʼö) ±¹,¿µ¹® À̷¼ Á¦Ãâ (±Û·Î¹úÀº ¿µ¹®º»À¸·Î °ËÅä) Provide 1st and 2nd level support and assistance pertaining to network, server and IT infrastructure related matters Provide end user client computing support like Windows 7&10, MS Office suites, Live meeting, Zscaler and etc. Provide solution to incident and problem tickets reported in the JIRA ticketing system Inventory control of IT hardware and software Works within and participates in the Change Control process and complies with all documentation requirements, SOP, SOI and Job aids Provide Service Desk support for end users, remote users and MES Systems Manage user account in Westpharma domain and user access rights in different computer system Provide end user training whenever necessary Project management and execution experience mainly for local projects Be able to liaise and work with various stakeholders to accomplish the projects locally Be able to work and follow up closely on any assigned jobs and projects till completion Other duties as assigned Basic Qualifications: Bachelor¡¯s degree in Computer Science, Computer Engineering or related field Minimum 5+ years of experience in related fields IT Certifications (MCSE, CCNA & ITIL) Preferred Knowledge, Skills and Abilities: Basic knowledge and understanding of LAN/WAN and server infrastructure Some experience in supporting and rectifying LAN/WAN and server infrastructure related issues Well versed in end user client computing in terms of setup, configuration and technical support Some knowledge of IT Security is required Basic to intermediate experience in Server room management and support Experience working with the ITIL methodology Project management and execution experience preferred Preferably with some knowledge of SAP systems Able to comply with the company¡¯s safety and quality policies at all times Must have ownership, self-initiative and proactive attitude on work Good communication skills A team player ¿¬ºÀ ¿ì¼ö |
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description | °¢, ä¿ë°Çº° »óÀÌ (½ÇÁ¦ ¼·ùÀüÇü Èĺ¸ÀÚ´Ô¿¡ ÇÑÇÏ¿© °ø°³ µÇ°í ÀÖ½À´Ï´Ù.) Áö¿øÀÚ °³³ä X Email: emily.kim@everbrain.com******@*******.*** |
Consultant | ±è½Å¾Ö Â÷Àå / Emily Kim Consultant ³×À̹ö Æû °£Æí Áö¿ø http://naver.me/GYv4iSpa (À̷¼÷ºÎ°¡´É) Ä«Ä«¿ÀÅå ¿ÀÇ Åå : https://open.kakao.com/o/sFi2HT8 (À̷¼ ÷ºÎ °¡´É) Email: emily.kim@everbrain.com******@*******.*** |
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