[Job Summary]
Ensure product availability in stores while maintaining a healthy stock coverage and smooth operations in stores, in coordination with the retail business team. Implement the Retail Playbook and Handbook processes in order to:
-Ensure on-shelves availability in stores
-Ensure the expected service level
-Manage the replenishment parameters (in automatic replenishment system): stock mini/maxi, delivery frequency, minimum
order quantities…
-Work closely with merchandising and retail business teams to adjust store replenishment strategy regarding launches, seasonal activities, promotions
-Anticipate Excess & Obsoletes (E&O) and implement necessary action plan to decrease them
-In case of dedicated Retail channel in the forecasting tool, manage the forecasts and share with global Demand Planner
-If not, give all information to help the Demand Planner to build the global forecast (especially on launches and promotions)
-Coordinate delivery parameters between stores and Distribution Center to take into account constraints and needs, and
optimize cost to serve and efficiency, defining a Service Level Agreement
Train the retail business teams (Brand retail managers, Area managers…), implement processes; then ensure their
application by the Retail business teams and the stores to:
-Ensure the expected quality of stock, in terms of accuracy, discrepancies, deviation, and shrinkage:
● Daily Operations (reception / product return / stock movements/replenishment from back room to shelves...)
● Stock take methodology & frequency
-Minimize the time spent in stores for SC activities: reception, replenishment, stock take…
-Assess the SC performance at stores through regular field visits and KPIs monitoring
-Be stores’ contact window for supply chain related issues
[Qualification & Preferred]
-+3 years
-FMCG Preferred
-Should be fluent in both Spoken and Written Korean & English
-Strong analytical and problem-solving skills with an eye for details, Able to work under pressure in a fast-paced environment,
Excellent communication skills and must be a team player, SAP experience preferred, Good excel skills