◈ 회사소개

- 국내 최초, 최대의 복합 리조트 회사(외국계)

◈ 포지션: [글로벌 외국계 복합 리조트]COO(Chief Operating Officer) 초빙

◈ Job description:

COO 관할부서 : Hotel Operations (Rooms - 객실부), F&B Operations (리조트, 카지노, 어트랙션 등 F&B 총괄), Attractions Operation (테마파크 놀이공원), Condo Sales (콘도, 빌라스 영업 등), Sales & Marketing, Tenancy & Mall Management (당사 부지내 외부 업장 - 식음업, 아울렛 쇼핑몰 등의 계약 관리 등), Hotel Revenue (매출 관리 및 예약) 

Job Summary:

As the Chief Operating Officer (COO) of an integrated resort, will play a pivotal role in overseeing the overall operations and strategic direction of the resort. Primary responsibility is to ensure that all aspects of the integrated resort, including the accommodations, entertainment venues, dining establishments, and other facilities, operate efficiently and provide exceptional guest experiences while maximizing profitability. Also, will work closely with the executive team to drive the growth and success of the resort.


Key Responsibilities:


1. Strategic Planning and Leadership:

- Develop and implement a comprehensive strategic plan to achieve the resort’s goals and objectives.

- Provide visionary leadership and guidance to the management team and staff, fostering a culture of teamwork, innovation, and exceptional service.

- Monitor industry trends and identify opportunities for growth, innovation, and competitive advantage.


2. Operations Management:

- Oversee the day-to-day operations of all resort departments to ensure seamless integration and coordination of activities.

- Ensure compliance with regulatory requirement, internal policies, and operational standards.

- Continuously assess and improve operational processes and procedures to enhance efficiency, quality, and guest satisfaction.

- Establish and maintain effective relationships with key stakeholders, including government authorities, partners, suppliers, and community organizations.


3. Financial Performance and Revenue Optimization:

- Develop and manage the annual budget in collaboration with the finance team, ensuring financial goals are achieved.

- Analyze financial reports and performance metrics to identify areas for improvement and implement strategies to optimize revenue and control costs.

- Drive initiatives to increase profitability, such as targeted marketing campaigns, cost optimization measures, and revenue diversification.



4. Guest Experience and Service Excellence:

- Monitor guest feedback and implement strategies to enhance the overall guest experience and loyalty.

- Emphasize the importance of employee engagement and training to deliver superior service and create a positive work environment.



5. Risk Management and Compliance:

- Identify and mitigate operational risks, ensuring compliance with relevant laws, regulations, and safety standards.

- Implement effective internal controls and procedures to safeguard the integrity of financial transactions and assets.

- Collaborate with legal counsel and regulatory bodies as required to address legal and compliance matters.

Qualifications:


- Bachelor’s degree in Business Administration, Hospitality Management, or a related field. An advanced degree is a plus.

- Proven track record in a senior leadership role within the hospitality or integrated resort industry is must.

- Extensive experience in managing large-scale operations, preferably including casino operations.

- Strong business acumen and strategic thinking abilities.

- Excellent leadership and people management skills, with the ability to inspire and motivate teams.

- Proven financial acumen and the ability to drive revenue growth and profitability.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to thrive in a fast-paced, dynamic environment.

- Fluent English / Mandarin Skill preferred. 

◈ 근무지 : 제주도 서귀포시 소재

◈ 제시 연봉 : 경력에 따라 협의(현재 연봉 + UP)

◈ 제출서류

  - <이력서, 경력기술서, 자기소개서> /  (국문/영문)각 1통

  - 포토폴리오 (해당자에 한함)

  - 이력서 제출시 최종연봉,희망연봉 필수 기재, 

  - 문서이름은 “지원분야?성명”으로 표기

  - 경력기술서 작성시 보유기술 및 경험직무에 대해서 상세 기술 요망

◈ 제출기한 및 근무가능일 : ASAP(채용시 마감)

◈ 접수방법 ; [담당자 : 임정우 본부장]

- e-mail 접수 : hunter@peoplescout.co.kr******@*******.*** 

- 제출기한 : 선착순 E-mail 접수 분에 한합니다.

- 전화문의 : ***-****-**** / ***-****-****

- 합격통보 : 합격자에 한하여 개별 연락드리오니 양해바랍니다.