[직무내용]
[HR Talk]
LEGOLAND® Korea Resort, Commercial 부서에서 Retail Assistant를 맡아 주실 분을 채용합니다. 테마파크와 유관 업종에서 리테일 환경 근무한 경력이 있는 분 중에서, POS, 리테일, 재고관리 등 리테일 관련 업종에 대한 지식을 갖고 계신 분을 찾습니다. 또한, 영어 사용에 대해 거부감이 없으신 분을 선호합니다. 자세한 사항은 반드시 아래의 Job Description을 참고해 주시기 바랍니다.

Position Summary:
Lead the Retail Frontline Team across the site. The role is to achieve set targets in revenue, profit and spend per guest. Health and safety and guest satisfaction KPIs are also a key priority.

Key Objectives:
The execution and delivery of the Retail strategy in conjunction with the Retail Managers. To include leading the Retail operation across the site.
To ensure full compliance with Trading Standards Compliance with all Retail pricing legislation laws
To drive a department focused on exceptional guest experience achieving all KPI targets.
To help achieve the Retail budget revenue and profit target. Applying high- street marketing approaches (within the context of the LEGOLAND brand) to ensure revenue maximization and robust cost management systems to convert to profit.
To fulfil shifts as required during a seven-day trading week, involving weekend and Public Holiday commitment.

Scope and Responsibilities:
COMMUNICATION
Manage and oversee the day to day operational challenges within the allocated Retail department through a strong and empowered management competency level, commitment, drive, energy and postive approach.
Hold regular operational measurement and action review meetings with the team.
Demonstrate and promote Merlin Group values to all colleagues.
Measure and maintain high operational standards on a daily basis in all Retail units, taking appropriate action to rectify identified poor standards.
Forge close communication with the Buying Office and Retail central support teams accurately review sales, understand current consumer trends / Profit per Guest.
To lead the FMC with strong communication skill to be ensusre daily taget and monthly.
DECISION MAKING & AUTONOMY
Responsibility for allocated Retail units including look and feel so that they are consistent with the brand standards.
Ensure the Retail department in conjunction with the Sr Retail Manager has a clear and logical strategy, updated annually and aligned behind the brand and strategy
Ensure the Retail operation with Retail manager to be quick decision under their supervision.

BUSINESS IMPACT/RESUTLS
Lead the department to ensure relevant Retail offerings that are sold at the correct price to appeal to its visitor audience, in conjunction with the relevant support teams.
Lead and motivate the Retail team with suitable mechanics to maximise revenue opportunities through up-selling.
Deliver guest satisfaction targets through exceptional unit standards, maximum product availability and ensure the team genuinely exceed customer expectations. Actions and processes to be in place to ensure that the requirements and feedback of the guest are activley sought, taken on board and acted upon.
Perform shifts as as required and as a senior Department Manager at weekends ensure that the daily operation of the park is geared to meet the guests and employees needs.
Review store layouts and visual merchandising techniques to ensure they are at a high standard and that layouts reflect current trading/ weather conditions.

[근무시간 및 형태]
주 5일 근무
(오전) 9시 00분~(오후) 6시 00분
주소정근로시간 : 40시간


[급여조건]
- 연봉 25000000원 이상
- 상여금 : 0% (미 포함)
- 면접 후 결정 가능


[장애인채용희망여부]
비희망


[병역특례]
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