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Asst. Retail Operations Manager (Â÷Àå±Þ) 

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Asst. Retail Operations Manager (Â÷Àå±Þ)

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- Review and streamline operational processes and provide guidelines to boutiques
- Conduct regular boutique visits to ensure the retail operations are following Company guidelines and enhance operation process in boutique
- Build strong collaborations with Boutique Managers, BOH teams and business stakeholders to maintain operational excellence including operational budget and expense control
- Conduct various projects that are related to retail operations including Boutique opening, closure, renovation, popup, OSV etc. and ensure the planned timeline are met
- Manage BOH design and give qualitative feedback to vendor to maximize operation efficiency and stock capacity by reflecting boutique manager¡¯s comments
- Manage process to ensure all office supplies and equipment are well prepared
- Manage overall process for searching locations, managing contract, construction, and maintenance for external storage / outside storage
- Set operation team¡¯s R&R by considering operation HC and business size while communicating with boutique managers to stabilize boutique operation
- Monitor & review boutique operation teams¡¯ performance with boutique managers and provide guidance to team to optimize efficiency
- Plan and implement various training program that are related to retail operations team
- Keep strong relationship with external vendors and monitor the service quality of vendors for improvement plans


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- Minimum 10 years of relevant working experience with at least 3-4 years at supervisory level in luxury retail industry

- Bachelor¡¯s degree or above in Business Administration or related discipline

- Fluent in English and Korean


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