[담당업무]

- Manages the relation with HQ Store Training to collect, evaluate and prepare a shared
calendar of the learning programs for Stores based on global and local projects.

- Works with local stakeholders (GM, ROP, CRM, and HR) to review business needs and
goals.

- Creation, customization and implementation of Store Training programs (in person
training, webinars, gaming platforms, digital apps, e learning, LMS platform, etc.) in
order to support the achievement of the business goals.

- Manage the training team of the Region/Country with an accurate project management
approach, sharing calendars, timing, programs, evaluation, etc.

- Evaluate training KPI’s and business performance to ensure that training is meeting
business needs and improving performance.

- Creates, designs and executes training strategies and programs both in-house and with
expert third parties

- Deliver trainings including support for on-boarding to Store Staff

- Following proper observation and feedback on the floor, conducts On-the Spot Training
to the store teams

- Collaborates with internal Department to guarantee consistency in covering needs and
relative training projects

- Works with local HR and L&D team to review needs for specific developmental
initiatives to support internal growths, career paths according to the Performance
Management results

- Effectively manages the training budget.

- Manages the LMS locally for store training needs, and works effectively with platform
and dashboards

[자격요건]

Bachelor’s degree, 10+ years of work experience as Store/Retail Trainer with special focus on Client Journey and Clienteling

Highly developed interpersonal communication and presentation skills; 

Experience planning and managing both small and large-scale training events Experience in project management and budgeting

Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning and digital training solutions

Very good knowledge of English language

Very fluent in local language (Korean) is a MUST