[담당업무]

1. Manages the relation with HQ Store Training to collect, evaluate and prepare a shared calendar of the learning programs for Stores based on global and local projects
2. Works with local stakeholders (GM, ROP, CRM, and HR) to review business needs and goals
3. Creation, customization and implementation of Store Training programs (in person
training, webinars, gaming platforms, digital apps, e learning, LMS platform, etc.) in order to support the achievement of the business goals.
4. Manage the training team of the Region/Country with an accurate project management approach, sharing calendars, timing, programs, evaluation, etc.
5. Evaluate training KPI’s and business performance to ensure that training is meeting business needs and improving performance

[자격요건]

Bachelor’s degree, 10+ years of work experience as Store/Retail Trainer with special focus on Client Journey and Clienteling;

Highly developed interpersonal communication and presentation skills;  

Experience planning and managing both small and large-scale training events Experience in project management and budgeting;

Experience in a client facing role at a retail setting, Luxury retail experience is preferred; Digital mindset;

 Current knowledge of effective learning and development methods; Experience in project management and budgeting; Analytical, instructional, interpersonal and public speaking skills

Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning and digital training solutions; Very good knowledge of English language; Very fluent in local language (Korean) is a MUST