[Job Summary]
Training Planning / Make-up skill coaching / Development of educational materials / On&Off Event
DEVELOP BA’S MAKE UP EXPERTISE through TRAINING & COACHING
- • Elaborates service & retail education plans aligned with business priorities
- • Adapt training material & techniques, developing customer
- • Make up looks with application techniques to support effective sales
- • Train and develop Make -up Specialists and BAs on products, selling-method, link & cross-selling - Coach Make-up specialists at POS to ensure they are reaching
- • KPIs: Up-skill BAs knowledge & know-how in top doors by being a role model
- • Stay up to date with competition & trends
DEVELOP BUSINESS through SALES & EVENTS
- • Adapt Retail Education and communication strategy according to the country Make Up strategy
- • Develop CRM at POS & online to build customer loyalty
- • Follow main KPIs incl customer satisfaction/MS and take action to follow through and act upon to develop them
- • Drive POS events and sell at POS, applying make-up through events, animations, make up lessons, embodying the brand image, attitude & service level
BUILD A COMMUNICATION SKILL THAT SELLS through PR & DIGITAL (live /online)
- • Play a PR role, including in Digital in coherence with the Brand image and requirements
- • Provide make up for national B to C magazines
- • Analyze and manage new e-com channel business and Live Streaming opportunity
- • Make a synergy e-com business with digital contents creation
QUALIFICATIONS
- • Education: Above high school graduation or Diploma in Beauty/Make-up degree preferred
- • Years of experience: +6~10 years of experience in Cosmetics
- • Preferred Career Experience
- • Training team experience would be advantageous
- • More prefer to have experience in the cosmetic industry
- • Language: Fluent in both Korean. English verbal speaking will be plus (English skill is not essential)
- • Other Skills: A certificate of make up, Computer skill proficiency : PPT, Excel, Word