[담당업무]

• Provide accurate diagnostics and estimation service for all customers watches.
• To provide professional technical assessment and services to our clients
• Repair all types of quartz, mechanical and simple complication watches
• Examine watches, remove any damaged parts; repair or replace any faulty parts; clean each parts;
reassemble, lubricate and adjust the timepiece; test the accuracy of the repaired item
• Provide basic polishing-refurbishing service.
• To ensure timely completion of all after-sales services and repairs as requested by clients and in
accordance to stipulated time frame
• Carry our interventions on watches according to internal standards, guideline and ensure perfect
technical function of the product
• To be responsible & accountable for all client’s products received for services / repair and to handle
them with due care
• Spare parts management (order new parts ensure sufficient and amount of parts in stock.)
• Quality control of all completed repairs.
• To ensure all tools and equipment used are calibrated and maintained at a high standard while
keeping the workspace clean, organized, and safe.
• To work with Retail Team to ensure smooth delivery & support of clients’ repairs.
• To work with retail manager on providing technical training to sales team
• The ability to execute tasks in professional expeditious and professional manner
• To update the repair records in internal application/system for better track of ongoing repairs and
analysis.
• Follow ongoing internal training program.
• Any other task that the management reasonably request.

[자격요건]

• At least 3 years working experience (able to do 7750&2892 overhaul), preferably in luxury
timepiece industry
• Watchmaking diploma or certification is preferred.
• Focus on quality of workmanship, high level of skill for complete repair/service of timepiece
• Take pride in achieving and maintaining quality and productivity targets whilst respecting the
guidelines and processes in place
• Team player with flexible attitude and good communication skills
• Enthusiastic and self-motivated
• Need to be accurate, practical and patient, with an eye for detail
• Must be able to work well under pressure to meet customer service levels
• WOSTEP certification an added advantage