베스트네트워크(주)

29. Client Advisor [외국계 럭셔리 명품]

모집부문 및 자격요건

모집부문 담당업무 자격요건 인원
Client Advisor

[담당업무]

1. SERVE CLIENTS VIA PHONE, ONLINE MESSENGER, AND EMAIL
• Meet clients via phone call, online messenger or email on a daily basis
• Answer to client questions about products, stock availability, store information, online orders, etc.
• Handle client requests regarding after-sales service, treating personal data, cancelling online orders, etc.
• Communicate with internal teams to generate solution to client’s problem

2. GENERATE SALES IN THE BACKOFFICE
• Create client orders in E-Commerce back-office if client wishes phone order

3. BE TRAINED ABOUT BRAND, PRODUCT AND SERVICE PHILOSOPHY
• Participate in regular training sessions to fill him/herself with proper level of brand knowledge and skills

[자격요건]

• 5-7 years of experience in professional client service career, preferably in luxury fashion, hospitality, or VIP
financial service
• Mature skill to deal with difficult clients
• Respectful team player
• Good communication skills with people-oriented mindset
• Self-motivated, passion to grow with challenges
• Fast learner of digital tools
• Skilled in Excel and PowerPoint
• Highly organized with exceptional attention to detail
• Business level of English is preferred
• This position requires to work on weekends based on shift schedule.


1 명

근무조건

  • 고용형태: 정규직
  • 급여조건: 연봉 협의 후 결정

전형단계 및 제출서류

  • 전형단계: 서류전형 > 면접진행 > 최종심사 > 최종합격
  • 추가 제출서류
    MS워드 자유양식 영문 이력서를 ******@*******.*** / ******@*******.*** 양쪽으로 모두 송부해 주시기 바랍니다.

접수방법

  • 접수방법: 인크루트 채용시스템
  • 접수양식: 인크루트 이력서

기타 유의사항

  • 입사지원서 및 제출서류에 허위사실이 있을 경우 채용이 취소될 수 있습니다.