[Æ÷Áö¼Ç] CRM manager (À¯·´±Ù¹«)
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- Support defining a CRM vision and roadmap
- Define and drive the omni-channel client experience that drives frictionless end-to-end consumer journey through different technologies
- Collaborate with European Local Teams on CRM strategy by analyzing behavioral and other datasets and feedback/share best practices on the user experience for ecommerce
- Manage CRM systems and launch new capabilities or enhancements for Europe including requirements gathering, translation of requirements into workable CRM solution specification, in collaboration with key stakeholders
[ÀÚ°Ý¿ä°Ç]
- Minimum of 4 years of experience in in client segmentation, CRM system development/integration, CRM campaign management, and data analysis
- Understanding of user experience and consumer experience that drives customer acquisition, conversion, and retention
- Experience with Salesforce platforms, capabilities, reporting and configuration and analytic tools
- Proficiency in spoken and written English
#CRM #Omni_channel #Data_driven #CRM_Manager #Salesforce_Marketing_Cloud_Developer #Salesforce #Salesforce_Marketing #Salesforce_Marketing_Cloud #SFMC #REST_API #AmpScript #SQL_development #Web_sitemap #SDK_development #CDP #Interaction _Studio # Google_Cloud #SQL #ETL #AMPscript #HTML #CSS #JavaScript #web_development #front-end development #Salesforce_Certifications #Salesforce_Accreditations
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