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Summary
The Field Service Engineer, Korea to provide remote and on-site service support and maintenance of ****¡¯s products in assigned territories in Korea. He/she will report to the Customer Service Support Manager, Korea. The work location is in Korea.
Responsibilities:
¡¤Provide remote and on-site service support and maintenance of ****¡¯s products in the assigned territories in Korea
Qualifications:
¡¤Degree in Electronics Engineering or related discipline or equivalent.
¡¤Ideally a minimum of 2- 5 years¡¯ experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent. Therapy system¡¯s experience is an advantage.
¡¤Knowledge of medical linear accelerator or microwave RF systems and computer networks is an advantage.
¡¤Robotics and or electro-mechanical systems service experience is an advantage.
¡¤Candidates who are in medical field, semi-conductor, and aircraft industry experience will consider Attributes:
¡¤A positive attitude and highly motivated.
¡¤Must be a self-starter, able to work independently and take initiative.
¡¤Capable to work and deal with high pressure situations.
¡¤A team player and contribute openly to colleagues.
¡¤Strong interpersonal and presentation skills.
¡¤Be able to competently perform field service activities in assigned territories.
¡¤Have strong troubleshooting skills.
¡¤Able to lift 25Kg and work on ladders*.
¡¤Prepared to work flexible hours including weekends.
¡¤Willing to travel overseas on an as needed basis.
¡¤Good oral and written communication skills in English and Korean
¡¤A customer service mindset to deliver the highest level of customer service and customer satisfaction.
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