[담당업무]

- Mainly responsible for group infrastructure operation and business support.
- Responsible to govern the infrastructure change, release, and configuration management.
- Server, Network system build & management skill required.
- Cloud server & Office365 management skill required.
- Coordinate, document and execute infrastructure release activities.
- Develop and maintain system configuration documents and SOPs
- ServiceDesk ticket management & support.
- Support maintenance and incident management processes
- Log and track ecommerce platform production issues and follow through to resolution
- Maintain operational documentation and knowledge base to streamline incident resolution
- Assist with the planning, briefs, requirements, and framework for new projects.
- Collaborate on projects with local/regional/global team and business stakeholder.
- Salesforce Commerce Cloud (SFCC) Operational tasks including user management/audits, job monitoring, application/release support
- To support regional & local initiated cyber security, governance, and compliance (Korea market focus)
- Participate in data compliance protection leading by regional team
- To participate in the areas of security operations
- To support IS&T Director and regional security team for security projects deployment in Korea

[자격요건]

- Bachelor`s degree in Computer Science, Information Systems, Project management or other related field, or equivalent work experience
- At least 5 years hands on working experience in Infrastructure system (Server, Network, Cloud) environments
- ITIL(IT Infrastructure Library) Plus.
- Knowledge of luxury retail is a plus
- Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
- Good collaboration with OneTeam & external vendors.
- Self-motivated, able to work independently and responsible
- Good command in both written and spoken English and Korean.
- Willing to work flexible hours, as needed, to address urgent production issues