Company
Introduction
130¿©³â Àü ³×´ú¶õµå¿¡¼ ½ÃÀÛµÈ
Çʸ³½º´Â Çコ Å×Å©³î·ÎÁö ºÐ¾ß ¼±µµ ±â¾÷À¸·Î, »ç¶÷µéÀÌ ´õ¿í °Ç°ÇÑ »î°ú À£ºù(well-being)À» ¿µÀ§Çϵµ·Ï °Ç°ÇÑ »ýÈ°¿¡¼ºÎÅÍ Áúº´ÀÇ ¿¹¹æ, Á¶±â Áø´Ü, Ä¡·á °úÁ¤ ³» °ü¸®¿¡ À̸£´Â ÇコÄɾî Àü °úÁ¤(Health Continuum)¿¡¼ Àü¹æÀ§Àû
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Çʸ³½ºÄÚ¸®¾Æ´Â 1976³â Çѱ¹ ¹ýÀÎÀ» ¼³¸³ÇÑ ÈÄ, Áö³ 40³â°£ Çѱ¹ ¼ÒºñÀÚ¿¡°Ô ÀÇ¹Ì ÀÖ´Â Çõ½ÅÀ» Á¦°øÇÏ°í »îÀÇ ÁúÀ» Çâ»ó½ÃÅ°¸ç Áö¼Ó °¡´ÉÇÑ »çȸ¸¦ ¸¸µé°íÀÚ ³ë·ÂÇØ ¿Ô½À´Ï´Ù.
Çʸ³½ºÄÚ¸®¾Æ´Â Diagnosis & Treatment(¿µ»ó Áø´Ü ¹× Ä¡·á),
Connected Care(ȯÀÚ ¸ð´ÏÅ͸µ/ºÐ¼® ¹× ¼ö¸é È£Èí±â Áúȯ Äɾî), Personal
Health(³²¼º ±×·ç¹Ö, ºäƼ, ±¸°°Ç° ¹× À°¾Æ¿ë ¼Ö·ç¼Ç) ½ÃÀåÀ» ¼±µµÇÏ°í ÀÖ½À´Ï´Ù.
• Çʸ³½º ÄÚ¸®¾Æ ȨÆäÀÌÁö
• Working at Philips Korea
• Future Together - Partnership & Innovation
About Position:
Role Summary:
Philips is seeking a dynamic and
results-oriented Service Business Development Specialist to facilitate seamless service
business expansion with our channel partners. The ideal candidate will stay current
with the value our solutions bring to both channel partners and end customers,
ensuring continued engagement and satisfaction. This role involves driving
profitable new service business in our installed base and supporting both the
partner account management team and channel partners in expansion opportunity
elaboration.
Çʸ³½ºÄÚ¸®¾Æ Health
SystemÀÇ Customer Service ÆÀ¿¡¼ Service
Business Development Specialist ¸¦ ä¿ëÇÕ´Ï´Ù. ÇØ´ç Æ÷Áö¼ÇÀº
Çʸ³½º °í°´(Installed Base)¿¡°Ô Customer Service¸¦ Á¦°øÇÏ´Â Çʸ³½º Indirect ä³Î ºñÁî´Ï½º¸¦ ´ã´çÇÕ´Ï´Ù. ¼öÀͼº ÀÖ´Â »õ·Î¿î ¼ºñ½º ºñÁî´Ï½º È®ÀåÀ» µå¶óÀ̺êÇϸç ä³Î ÆÄÆ®³Ê»ç¿Í, ÆÄÆ®³Ê»ç¸¦ ´ã´çÇÏ´Â
³»ºÎ ¾îÄ«¿îÆ® ¸Å´ÏÀú¸¦ ¼Æ÷Æ®ÇÏ¿© ±âȸ ¿äÀÎÀ» ã°í Çö½ÇÈ Çϱâ À§ÇØ ±ä¹ÐÈ÷ Çù¾÷ÇÕ´Ï´Ù. ä³Î ÆÄÆ®³Ê»ç¿Í
ÃÖÁ¾ °í°´¿¡°Ô Çʸ³½º ¼Ö·ç¼ÇÀÇ °¡Ä¡°¡ Àü´ÞµÇ°Ô Çϸç, Áö¼ÓÀûÀÎ °í°´ ÀΰÔÀÌÁö¸ÕÆ® ¹× ¸¸Á·À» º¸ÀåÇÕ´Ï´Ù.
Key Areas of Responsibilities:
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Facilitate seamless service
business expansion with channel partners.
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Stay current with the value
our solutions bring to both channel partners and end customers.
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Drive profitable new
service business in the installed base in collaboration with channel partners.
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Support the partner account
management team in elaborating expansion opportunities.
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Help develop strategies for
up-selling and cross-selling for indirect service business.
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Report all partner and end
customer feedback received during expansion conversations.
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Review and assure the
achievement of indirect service business targets. Identify patterns and
improvement opportunities, such as KPIs to track/manage.
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Collaborate with the
partner account management team to provide input on sales tools, pricing
issues, and competitive threats, enabling the service commercial team to offer
the best support.
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Prepare and deliver
accurate business forecasting monthly, quarterly and yearly via precise funnel and
opportunity management for channel partners.
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Monitor competition and
changes in the customer base and industry, providing effective feedback to the
APAC service commercial team
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ä³Î ÆÄÆ®³Ê¿Í ÇÔ²²
¿øÈ°ÇÑ service business È®ÀåÀ» ÃËÁøÇÕ´Ï´Ù.
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ä³Î ÆÄÆ®³Ê¿Í ÃÖÁ¾
°í°´ ¸ðµÎ¿¡°Ô Çʸ³½º ¼Ö·ç¼ÇÀÌ Á¦°øÇÏ´Â °¡Ä¡¸¦ Áö¼ÓÀûÀ¸·Î Àü´ÞÇÕ´Ï´Ù.
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ä³Î ÆÄÆ®³Ê¿Í Çù·ÂÇÏ¿©
±âÁ¸ Çʸ³½º °í°´(Installed Base)¿¡ ´ëÇÑ
¼öÀͼº ÀÖ´Â »õ·Î¿î Service ºñÁî´Ï½º¸¦ ã°í À̸¦ ÃßÁøÇÕ´Ï´Ù.
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Service Business È®ÀåÀÇ ±âȸ ¿äÀÎÀ» ¸ð»öÇÏ¿© ä³Î ÆÄÆ®³Ê¸¦ ´ã´çÇÏ´Â ¾îÄ«¿îÆ® ¸Å´ÏÀú¸¦ Áö¿øÇÕ´Ï´Ù.
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Indirect Service ºñÁî´Ï½ºÀÇ Up-Selling ¹× Cross-Selling Àü·«À» ¼ö¸³ÇÕ´Ï´Ù.
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Indirect Service ±âȸ ¿äÀο¡ ´ëÇÑ ¸ðµç ä³Î ÆÄÆ®³Ê ¹× ÃÖÁ¾ °í°´ÀÇ Çǵå¹éÀ» ¼ö·ÅÇÏ¿© »óºÎ¿¡ º¸°íÇÕ´Ï´Ù.
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Indirect Service ºñÁî´Ï½º Ÿ°Ù¿¡ ´ëÇÑ ´Þ¼ºÀ²À» °ËÅäÇÏ°í Á¤È®µµ¸¦ È®ÀÎÇÕ´Ï´Ù. KPI¸¦ ÃßÀû/°ü¸®ÇÏ´Â µî PatternÀ» È®ÀÎÇÏ°í, °³¼±Á¡À» ã½À´Ï´Ù.
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ä³Î ÆÄÆ®³Ê¸¦ ´ã´çÇÏ´Â
¾îÄ«¿îÆ® ¸Å´ÏÀú ÆÀ°ú Çù·ÂÇÏ¿© Sales Tools, Pricing issues¹× Competitive Threat¿¡ ´ëÇÑ ÀÇ°ßÀ» Á¦°øÇÏ¿©Service CommercialÆÀÀÌ ÃÖ»óÀÇ Áö¿øÀ» Á¦°øÇÒ ¼ö ÀÖµµ·Ï ÇÕ´Ï´Ù.
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Á¤È®ÇÑ Funnel ºÐ¼® ¹× ±âȸ ¿äÀÎ Management¸¦ ÅëÇØ ½Å·Úµµ ³ôÀº ¿ùº°, ÄõÅͺ°, ºÐ±âº°,
¿¬°£ Forecast¸¦ ÀÛ¼ºÇÏ¿© º¸°íÇÕ´Ï´Ù.
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°í°´ÀÇ ÀÔÀå ȤÀº
¾÷°èÀÇ °æÀï ¹× º¯È¸¦ ¸ð´ÏÅ͸µÇÏ°í, È¿°úÀûÀÎ Çǵå¹éÀ»
APAC Service Commercial ÆÀ¿¡ Á¦°øÇÕ´Ï´Ù.
Qualifications & Requirements:
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Bachelor¡¯s degree in
Business, Marketing, or a related field. Advanced degree preferred.
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Proven experience with
minimum 7 years in sales, account management, or a related field.
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Strong understanding of
channel partner dynamics and customer engagement.
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Excellent communication and
interpersonal skills.
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Ability to develop and
execute up-sell and cross-sell strategies.
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Proficiency in business
forecasting and lead management.
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Strong analytical skills
with the ability to identify patterns and improvement opportunities.
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Ability to monitor
competition and industry changes and provide strategic feedback.
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Business level fluency in
English and Korean language.
Preferred Skills/Experience:
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Experience in the
healthcare or medical technology industry.
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Familiarity with Diagnostic
imaging systems and Ultrasound, and service offerings.
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Strong organizational and
multitasking abilities.
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Ability to work
collaboratively with cross-functional teams.
About Philips:
We are a health technology company. We built our entire company around the
belief that every human matters, and we won't stop until everybody everywhere
has access to the quality healthcare that we all deserve. Do the work of your
life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you¡¯re interested in this role and have many, but not all, of the
experiences needed, we encourage you to apply. You may still be the right
candidate for this or other opportunities at Philips. Learn more about our
commitment to diversity and inclusion here.
Find more information about what
we provide for employee
benefits.
Application Process:
Application -> Pre-screening call -> 1st Interview -> 2nd Interview
-> Additional Interview(if any) -> Offer
Application Link: https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Seoul/Revenue-Operations-Funnel-Analyst_512618
• ¼·ù´Â ÀÚÀ¯¾ç½ÄÀÌ¸ç ±¹/¿µ¹® À̷¼, Coverletter ȤÀº ÀÚ±â¼Ò°³¼¸¦ Æ÷ÇÔÇÏ¿© 1°³ÀÇ ÆÄÀÏ·Î(PDF ±ÇÀå) Á¦Ãâ ¹Ù¶ø´Ï´Ù.
• Áö¿øÀÚ º°·Î °¢ ÀüÇüº° Åë°ú/Å»¶ô ½Ã °³º° ¿¬¶ôÀ» µå¸± ¿¹Á¤ÀÔ´Ï´Ù.
More Information:
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