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Support Engineer

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Responsibilities & Qualifications

Job RoleResponsibilities & QualificationsLocation

[½ÅÀÔ/°æ·Â] 

Support Engineer

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 What you will do: 

  • Secures customer centric Product Introduction in close cooperation with services to enable operational excellence and continuation of quality improvements.
  • Ensures early cooperation between Development Groups and Service Delivery Unit / Customer Unit to facilitate knowledge and competence transfer.
  • Engages with services enabling working together deploying common frameworks as one Ericsson towards our customers.
  • Support the implementation of Continuous Delivery and Deployment Program (CoDeD), Automation program and Product Release External Verification (PRX) delivery to facilitate flow of early feedback into the development process.
  • Responsible to secure Market analysis, feedback to R&D (Quality, Supportability in products, etc.)
  • Responsible for driving and coordinating Customer Proof of Concepts, Demos and Competence development activities towards external parties.

  • What we can offer:


  • A challenging work driving Customer Service Requests and to be a key player in Customer emergency handling.
  • Participation in the Deployment support team that directly support our most prioritized customers deployment projects.
  • To be a member of a great team with huge experience in mobile networks where everyone helps each other and have regular competence, where you can grow on cutting edge technology.

  • You will bring

    • Education: BSc/MSc degree in Engineering or equivalent level in fields such as Computer Science/Engineering, IT, Information & Communication Engineering, Electronics Engineering, etc.
    • New graduate or less than 5 years¡¯ experience level
    • Understanding of Linux/Unix environment, IP protocols and IP-based routing
    • Good communications skills
    • Good written and verbal communication in English 
    °¡»ê-00¸í

    Basic Qualifications

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    • °¢ Æ÷Áö¼Çº° Áߺ¹ Áö¿ø ºÒ°¡´ÉÇÕ´Ï´Ù.

    Recruitment Process

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    Benefits

    Others

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