- Delivers coaching sessions in boutiques of her/his network and animates training sessions to develop sales skills and to increase client experience and boutique sales
- Offers 360° analysis of respective boutiques and their teams based on individual KPIs and creates Individual Development Plans
- Defines training and coaching calendar for entire region
- Conduct regularly training of products, selling ceremony and related contents to ensure staffs’ expertise as brand ambassadors
- Creates and conducts thorough onboarding program for new-joiners
- Manages all local mystery shopping activities as well as contact to respective partner
- Manages and executes all local mobile learning initiatives etc

- At least 5 years of experience in retail or hospitality environment, preferably in luxury

- Open, communicative personality

- Holistic business mindset- Great presentation and public speaking as well as interpersonal skills

- Great selling skills and experience