[회사설명]
외국계 High-End 주얼리 명품 회사
[모집부문]
Retail Learning Sr. Executive (과장급)
[담당업무]
1. Conduct In-house Training: Provide In-house training to the sales staffs to support the sales team delivering the Retail Excellence.
- Conduct onboarding program for newcomers according to learning path.
- To Enhance client Experience, deliver client experience training program and follow up coaching.
- Monitor mystery shopping & VOC with developing action plan with sales team.
- Regularly communicate and train the sales team on product knowledge & selling skills.
- Develop focused training sessions for special products and occasions.
2. Field Coaching
- Provide active field coaching & follow up coaching after deliver training.
- Having regular communication with Store manager, giving the feedback to client advisors making sure that the skills are being applied on the floor.
- Encourage & create practicing environment to Client Advisor gain confidence.
3. Develop programs & supporting tools
- Work with stakeholders, identifying local needs in talent development to develop training and tools.
- Continuously improve and maintain training programs by gathering participant feedback, measuring learning outcomes, researching industry best practices.
- Focus on efficiency of learning materials to ensuring learning tools are interactive and engaging.
4. Online learning platform
- Promote e-Learning modules to sales team for their self-learning moment to elevate brand loyalty and ensure our standards.
- Monitor the learning status and encourage team to enjoy learning opportunity.
- Working on quality elevation on learning application: Proofreading, share the feedback to Global team.
[자격요건]
- 5-8 years in Fashion or Luxury industry experience
- Strong communication skills and teamwork, especially ability to lead and influence sales team
- A person with proper manners and facilitation skills as trainer
- Knowledge of effective learning and development methods
- Fluent in English
- Experience in a client facing role in a retail, Luxury retail experience is preferred
- Coaching or communication skill related license
- Excellence in PowerPoint designing
＊근무지
서울
＊직급
[과장급]
[제출서류]
영어 이력서
[제출처]
담당자명 남정아 이사
전화번호 ***-****-****
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㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다.
1. 구직자 본인의 생년월일을 제외한 주민등록번호
2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산