Are you passionate about helping Education organisations unlock the full potential of their data and artificial intelligence capabilities? As an AI Workforce Solution Area Specialist, you’ll work with customers to identify their organizations needs and recommend suitable Microsoft solutions to deliver AI productivity efficiencies and maximizing the Copilot value. You’ll lead strategic customer engagements, identifying business needs and aligning them with Microsoft’s Cloud and AI platforms to drive productivity, streamline workflows, and enhance student and staff engagement. Your ability to articulate how AI and automation can reshape the way people work—while advancing security and compliance—will be key to helping customers realise the full value of their digital transformation journey.

You’ll join a high-impact team focused on Microsoft’s most important Education customers , driving the day-to-day execution of strategic priorities. This role blends strategic engagement, technical acumen, and collaborative execution. You’ll work closely with internal stakeholders and partners to deliver AI-based innovation experiences, generate pipeline, and close deals that deliver measurable outcomes. With a deep understanding of the Education sector’s unique challenges, you’ll help customers reimagine what’s possible—empowering them to build a more agile, AI-enabled workforce and accelerate their transformation with confidence.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   

Sales Excellence

• Lead the discovery and qualification of new Workforce and AI platform (Copilot) opportunities by building long-term relationships and by understanding customer priorities, budgets, and procurement processes.
• Develop compelling business cases aligned to measurable outcomes.
• Maintain a healthy pipeline and provide regular updates on progress.

Scaling and Collaboration

• Collaborate with account and technical teams to execute strategic plans for customer engagement, and coordinate internal and partner resources to deliver proof-of-concepts and minimum viable solutions.
• Align with partners to ensure the right expertise is engaged in strategic customer conversations and share opportunities with prioritized partners and ensure consistent review of partner referrals.

Industry Awareness

• Facilitate customer workshops with partners to explore business needs and spark interest in transformative technologies.
• Deliver solution demonstrations and solution accelerators to business and technical leaders to secure customer commitment to reinforce business impact.
• Use available tools and programs to educate customers and uncover new opportunities.

Sales Execution

• Focus on customer outcomes by increasing customer engagement through strengthening relationships with senior decision-makers to support digital transformation.
• Accelerate adoption in larger accounts by driving year-over-year growth and expand workloads in mid-sized accounts with emphasis on migration and modernization.
• Act on digital engagement signals and maintain a high-quality pipeline.

Learning

• Stay current with industry trends, solution capabilities, and customer needs and use skilling programs to support customer learning and adoption.