다국적 기업 제조업 Customer Service 일본 담당 (삼성 SK TSMC 외국계 독점 협력업체)

독보적 기술력 SK 삼성 TSMC 협력회사

근무지 : 수원 영통구 경기 R&DB 센터 

공장은 오창에 위치 

경력 4년~11년

원어민 수준의 비지니스 일어 ( 케이고 사용 능숙)

영어 활용 가능자

경쟁력 있는 연봉 및 8% 인센티브

OJT 한달 후 화요일 수요일 제외하고 재택가능

만근 1년 후 월 25만원 교통비 지급

식비 별도 지급

현금성 복지와 정밀건강검진 지원

Direct Report to Customer Service Leader Japan & Korea ( Based in KR 한국인)

[주요업무] 일본 고객 담당

? Where price lists, pricing tools or standard pricing exists, issue harvest and incremental

quotations promptly to assigned customers.

? Follows up to close all harvest quotes generated verbally, via email or through SAP at assigned customers to ensure protection and growth of harvest business.

? Follows up to close selected incremental quotes generated verbally, via email of through GIP SAP at assigned customers to support proliferation of new products.

? Performs detailed contract review to ensure GT compliance with customer requirements.

? Accurate & timely entry of customer orders in SAP in accordance with established the processes.

? Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records, customer material information record, and customer hierarchy.

? Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment.

? Process customer returns: RGA paperwork and manage open RGA.

? Resolve customers’ credit and invoice issues in conjunction with Finance department. 

[자격 요건]

 Required Minimum Qualifications:

?    Education:  Bachelor’s degree 

Skills and Experience:

Must Have/Essential:

Must Have/Essential:

? Able to speak, write and read Japanese.

(원어민수준의 비즈니스 일어 ) 원어민 수준의 일본어 능력을 갖춘 지원자란 히라가나, 가타카나, 한자의 세 가지 문자 체계를 본질적으로 이해하고 있으며, 직업적 환경에서 필수적인 정중하고 존중하는 언어 체계인 케이고(keigo)의 사용에 매우 능숙한 지원자. 케이고는 맥락, 사회적 위계질서, 대인관계에 대한 깊은 이해가 필요

A candidate with native-level Japanese proficiency inherently understands the three writing systems?hiragana, katakana, and kanji?and is highly skilled in the use of keigo, the system of polite and respectful language essential in professional settings. Keigo requires a deep understanding of context, social hierarchy, and interpersonal relationships, making its proper use critical for business communication.

Using the appropriate level of formality not only demonstrates respect but also ensures smooth and effective communication in Japanese. This capability is particularly important when engaging with external customers or clients.

? Able to speak, write and read English ( 읽고 쓰고 말할 수 있는 중급 또는 중상급)

 ? Minimum 4 years’ experience of previous customer service-related experience (in business-to-business customer service environment)

? Ability to work under tight deadlines, both independently and as a team member.

? Strong problem solving skills

? Strong communication skills ? listening, verbal and written.

? Strong attention to detail and time management skill

? Experience in liaising with various functional department such as factory, engineering, 

Good to have (우대 사항이나 지원 필수 사항은 아님)

? Experience in management of customers based in:  Semi-conductor industry

? SAP or S/4 Hana experience desirable

? Experience of working internationally. 

[기타]

화. 수요일 제외 재택 가능 ( 1달 OJT기간 사무실 만근 후)

만근 1년 후 교통비 지급 월 25만원

식사비 월 20만원

[채용절차]

서류심사 (영문 일문 필수)

화상 및 대면 인터뷰 

[제출서류]

영문이력서 필수
일문이력서 필수

국문이력서 옵션

[제출처 ]

ryanhong@epeoplelab.com******@*******.***

Consultant : Ryan Hong

***-****-****

* 적합하신 분께만 회신 드리는 점 양해 부탁드립니다.

* 채용사 오픈은 , 예비 후보자의 정보를 충분히 오픈해 주시는 분에 한해 말씀드립니다.

* 지원해 주시는 모든 분들이 추천 되는것은 아니며, 지원후보자 및 컨설턴트가 충분히 상의하여 동의하에 정식 추천 진행 됩니다.