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[담당업무] - Develop and implement global Retail Excellence initiatives to enhance the customer experience and drive sales performance, expand the market share.
- Develop and implement commercial actions plan to grow the business.
- Analyzing sales figures and forecasting future sales volumes to maximize profits.
- Lead and inspire a team of sales professionals, providing strategic guidance and fostering a culture of excellence; Managing and motivating the retail store teams to increase sales and ensure efficiencies.
- Actively lead and collaborate with cross-functional teams to ensure the alignment of retail performance and client engagement & sales efforts with overall business objectives.
- Collaborate with retail training team to enhance the capabilities of boutique teams
- Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives and collaborate with CRM team to operate clienteling activities in Boutiques.
- Collaborate with retail operations team to ensure every operational source is equipped in Boutique to drive and support business in line with strategy.
- Recruit and deploy boutique staff upon analyzing of BTQ KPI in collaboration with Commercial Director & manage store people issues in regards to hiring, retaining, developing, deploying and ER issues coordinating with HR team
- Conduct performance appraisals for boutique staff bi-annually and annually.
- Utilize market research and competitor analysis to adapt sales strategies and maintain a competitive edge.
- Participate in lease negotiations with retailers and oversee contract management processes.
- Provide regular reports and insights to senior management, highlighting key sales metrics and areas for improvement.
[근무부서 및 직급/직책]
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[자격요건] 경력: 경력 10년↑
학력: 대졸
직무기술: Retail Manager
- Proven experience as a
successful Sales manager or in a similar leadership role. - Demonstrated ability to lead
and motivate a sales team to achieve and exceed targets. - Results-oriented with a track
record of driving revenue growth. - Strong understanding of
market dynamics, customer needs, and competitor activities. - Excellent negotiation and
communication skills - Self-motivated and positive
energy - Min. 10+ years of work
experience preferably in retail industry (Hard luxury or Fashion)
- Good in English
[우대사항] 외국어: 영어 회화능통,독해능통,작문능통
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