* 회사소개 - 이태리 피렌체에서 1927년 설립된 명품 패션사- 한국 지사는 청담동 위치
- 전체인원 270명, 이중 오피스 40명 내외, 나머지는 매장직원
- 매장: 면세 9개, 도매스틱과 아울렛 45개

 * Main Responsibility 

• Conduct in-store coaching sessions and record activities in iLearn (including due tasks)
• Manage attendance records and collect participant feedback via Microsoft Forms
• Track training status by store and week, updating onboarding and training reports accordingly
• Guide store managers on briefing record procedures using iLearn guidelines and PPT references
• Monitor training completion rates and prepare reports (with collection completion goal of 95%)
• Provide instructions for extracting store-specific training reports and managing reporting processes (CXG Connect, iLearn)
• Register training results and completion status in iLearn; ensure automated report circulation to relevant stakeholders

* Requirements 

• 3-5+ years’ experience in retail training, learning & development, or retail operations, preferably in luxury/premium retail
• Strong understanding of retail KPIs and clienteling practices
• Proven track record in training delivery, coaching, and onboarding programs
• Proficient in e-learning systems (iLearn or equivalent), reporting tools, and MS Office
• Excellent communication and facilitation skills in English and Korean
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Passion for people development and enhancing retail excellence