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Inbound Supply Chain Manager


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1. Inbound Freight Management (Port to Port)

- Plan and manage the delivery of goods from international suppliers to warehouse/distribution centers, ensuring timely arrivals to meet sales and launch plans across all channels and markets.

- Develop and implement freight strategies by selecting the most efficient and cost-effective shipping mode, and optimize freight routing, transit times, and distribution networks.

- Drive shipment visibility and tracking through EDI integrations with 3PL partners, ensuring data accuracy and process efficiency.


2. Customs Clearance & Regulatory Compliance

- Work with customs authorities and regulatory bodies to understand custom complexities, facilitate smooth clearance and ensure full adherence to customs laws, import/export regulations and trade policies, conducting internal audits and implementing corrective actions where needed.

- Act as the subject matter expert on shipping, customs regulations, Free Trade Agreements (FTAs) and trade compliance, ensuring alignment with evolving regulations and industry standards.

- Maintain accurate trade documentation and compliance records for audits and reporting.

- Develop, implement, update and enforce Standard Operating Procedures (SOPs) for freight, custom and compliance activities, covering the unique requirements of each country.


3. Audit, Risk & Performance Management

- Identify operational risks and challenges, develop innovative solutions, and execute efficient problem-solving tactics to address operational challenges.

- Develop, track, analyze and report on operational metrics and KPIs related to freight and custom compliance, to identify trends, assess performance, and drive data-driven process improvements.

- Lead and execute strategic plans, process optimization initiatives, technology-driven improvements, project implementation in freight and compliance operations, in alignment with regional directives.


4. Cost Control & Partner Management


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REQUIREMENTS FOR SUCCESS

- Operations Excellence Meet set operational KPIs and targets

- Process Efficiency Drive process optimization & system efficiency improvements

- 3PL Management Ensure service providers meet expectations

- Collaboration Strong ability to work cross-functionally with internal & external partners

- Adaptability Ability to drive results in dynamic & challenging business environment

- Problem solving Effective and proactive resolution of operational issues


INDIVIDUAL ATTRIBUTES

- Bachelor degree in Supply Chain, Logistics, International Trade, or a related field

- 6 to years of relevant work experience in freight forwarding, logistics, custom compliance

- Team managing experience is not a must, nice to have.

- Strong knowledge of SEA custom regulations, trade policies and FTAs

- Proficiency in logistics management systems and trade compliance software

- Excellent analytical, problem-solving and negotiation skills

- Strong stakeholder management and communication abilities

- Ability to prioritize multiple tasks and work effectively under pressure


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www.nterway.com



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