Who you are
• Proven experience in a multi-service FM organisation (or equivalent), preferably in high-volume retail sector.
• Professional qualification or proven successful experience in the specialist area as specified/required by the site FM manager.
• Technical knowledge, and practical experience, in facility system; including electrical and lighting, mechanical and HVAC, structural site, building automation and energy management is an advantage.
• Working knowledge of MS office applications is an advantage.
• Ability to communicate confidently and clearly both in Korean and in English is an advantage.
• Very good interpersonal, analytical, problem solving skills. Ability and willingness to share knowledge.
• Be able to deal with stressful situations (ex. critical situations like fire detections, flooding and etc.) and able to work in a self-directed environment to resolve problems and to complete complex tasks within deadlines and financial constraints.
• Service minded and customer oriented.
• Being a team player, always positive and solution driven. Strive to support and backup for team members whenever possible.
Your responsibilities
• Using your specialist knowledge, support, advice and mentor your FM team members in the delivery of all agreed FM services in your site, in strict adherence with all applicable local regulations and IKEA group mandatories.
• Deliver, on a day-to-day basis, the agreed site FM services in line with the IKEA retail and property requirements as well as all applicable local regulations and IKEA group mandatories.
• Contribute to FM projects in your specialist area on behalf of the site FM manager.
• Provide assistance to external FM service providers in line with their contract, allowing them to deliver the outsourced FM services. Report back on the service providers and his service quality to the site FM manager.
• Support the tendering process for new/potential FM service providers by assisting the service providers during site visits.
• Support the site FM manager, on a day-to-day basis, with the organisation of the daily FM routines (inspection, testing and maintenance ; both internal work and work executed by an external FM supplier)
• Create an environment of trust by encouraging open, constructive, honest, two-way feedback with your team members and other colleagues.
• Support the site FM manager in creating the annual FM budget.
• Consider always the financial impact of your activities
• Assist the site FM manager in cost controlling by working in a lean, simple and cost-conscious way using/sharing good examples and encouraging colleagues to find more effective ways of working.
Questions and support? Let's connect!
For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.
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