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Assistant Manager, E-Commerce
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1. Channel Management & Growth
¢Ñ Manage and optimize performance across multiple marketplaces (e.g., LotteON, SSG, Hmall, Naver Shopping).
¢Ñ Develop and execute channel-specific strategies for assortment, pricing, promotions, and content.
2. Promotion & Calendar Management
¢Ñ Build and maintain an integrated multi-channel promotion calendar for launches, seasonal campaigns, and special events.
¢Ñ Coordinate cross-functional teams (Merchandising, CRM, Media, Logistics, CS) to ensure flawless execution.
3. Partnership & Business Development
¢Ñ Drive regular business negotiations with MDs and platform managers to secure visibility slots, joint marketing opportunities, and branded experiences.
¢Ñ Establish strategic partnerships that enhance brand equity and deliver incremental revenue without relying on discounts.
4. Agency Management
¢Ñ Oversee operational agencies, ensuring SLA compliance, quality control, and process optimization.
¢Ñ Implement standardization and automation to improve turnaround time and reduce errors.
5. Performance & Analytics
¢Ñ Operate KPI dashboards to monitor sales, traffic, conversion, and exposure metrics.
¢Ñ Conduct post-campaign analysis and apply insights to future initiatives.
6. Brand Governance
¢Ñ Ensure adherence to brand guidelines, pricing policies, and content quality standards.
¢Ñ Manage customer experience and mitigate operational risks.
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Required
¢ÑAt least +5 years in eCommerce field is required
¢ÑProven experience managing 4+ marketplace channels.
¢ÑExpertise in multi-calendar and simultaneous promotion management.
¢ÑStrong negotiation and relationship-building skills with platform stakeholders.
¢ÑAgency management experience with a focus on efficiency and SLA compliance.
¢ÑData-driven decision-making skills (Excel, BI tools, funnel analysis). Preferred
¢ÑExperience in fashion, retail, or luxury categories.
¢ÑTrack record of brand-building partnerships beyond discounting.
¢Ñ Business-level English for global collaboration.
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