[회사소개]

글로벌 명품 브랜드

[모집부문]

[글로벌 명품 리테일 기업] CRC Ambassador

[담당업무]

The Ambassador at the Client Relations Center is responsible for achieving exceeding sales, KPIs, SLAs, and deliver an exceptional service experience to all internal and external clients. The ambassador will be the voice of the Maison, ensuring omnichannel relay, welcoming and understanding client needs, while advising and share the Maison values, history and know-how. This position will deliver a truly brand experience to all clients providing information and enchanting clients via phone, email and other tools when possible (ex. Kakaotalk).
-Advise selling and clienteling
-Understand and answer client expectations
-Maison identity and expertise
-Client Experience & customer service

[자격요건]

-Minimum 1-3 years of experience in a contact center, customer service, retail, or eCommerce environment.
-Bachelor’s degree preferred but not required, especially in Fashion, Retail, or a related field.
-Customer Service Excellence drive & skills
-Comfort with virtual client interactions and sales
-Ability to quickly absorb extensive information and adapt to various situations.
-Confidence and technical agility to learn and use multiple applications and systems
-Experience using Salesforce, CRM, SAP , or other comparable email and chat management tools plus
-Communication skill in English is a plus

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영문이력서

[제출처]

담당자명   김학경 수석컨설턴트

전화번호   ***-****-****

 

www.nterway.com

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㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다. 

1. 구직자 본인의 생년월일을 제외한 주민등록번호

2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산