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IT Infrastructure Specialist
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Profile and Professional Experience Requirements
- 2-3 years of experience working as an IT Infrastructure Specialist or similar role.
- Demonstrated experience with current IT infrastructure technologies
- Strong proficiency in network fundamentals (TCP/IP, routing, switching, firewalls).
- Familiarity with monitoring and logging tools for infrastructure performance and health.
- Technical proficiency with Cisco/Meraki networking equipment and Microsoft technologies (Active Directory, Exchange, Office 365)
- Hands-on field service and installation experience for infrastructure hardware.
Technical Skills / Personal Skills
- Bachelor¡¯s degree or equivalent job-related experience
- Excellent analytical and problem-solving skills
- Strong written and verbal communications skills
- Strong English and Korean language skills
- Business travel to local stores
- Work independently
- Project Coordination
- Ability to teach technical concepts / translate documentation
- Process-oriented with strong attention to detail in infrastructure configurations
- Flexible schedule, with availability for after-hours support and on-call rotations as needed for infrastructure incidents (conference calls with US occasionally)
- Customer Service Oriented, with a focus on delivering reliable infrastructure services
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