Manager, CE Omni planning & Content Ops, eCom (1Year)
Purpose
& Overall Relevance for the Organization
:
The Omni Planning & Content Ops manager plays a pivotal role in enhancing consumer engagement and driving measurable business outcomes. This role focuses on Integrated planning and executing cross channel strategies via touching digital touch points, crafting innovative, data-backed campaign content that aligns with organizational goals enable by adiClub Membership Activations.
The ideal candidate will leverage data insights to refine consumer journeys, implement highly personalized campaigns, and optimize consumer experience. By working closely with cross-functional teams and external partners, the manager will contribute to the seamless execution of consumer-centric initiatives that drive traffic, conversion, and retention across eCommerce and omni-channel platforms including Own retail and strategic WHS partners.
Key Responsibilities:
1. Omni Strategy & Execution
Plan & Execute UI/UX journeys across eCommerce Touch points by manage & planning product information and publishing, ensuring product showcase in optimum touchpoints.
Collaborate with cross-functional teams to integrate GTM strategies, ensuring alignment with brand campaigns, all key categories activations and key commercial moments.
Plan & execute eCom commercial campaigns in balance with brand campaigns and value consumer focused commercial campaigns.
Analyze eCom campaign performance metrics (Visit, CTR, CVR, Revenue) to identify opportunities for optimization and qualitative growth by working with Digital Analytics team, buying team and 3rd party agencies, external partners.
Integrate and implement adiClub Membership activations (e.g., exclusive offers, loyalty rewards) that enhance CLTV and foster long-term brand and categories¡¯ loyalty.
Lead the plannings and overall executions of adiClub activation & personalized campaigns tailored to segmented audiences, ensuring a seamless customer experience across platforms.
2. Content planning & Product Management Ops
Secure high-quality, platform-tailored campaign content components (copy, visuals, and multimedia) that resonates with target audiences and drives conversions in .COM
Manage end-to-end campaign product publishing processes, ensuring timely delivery and alignment with branding and business objectives.
Develop localized, culturally relevant campaign content to engage diverse consumer segments and drive repeat purchases.
Collaborate with the CRM, App Personalization and Digital Analytics teams to create data-driven, personalized campaigns that maximize engagement and sales.
3 Traffic generation and optimization support
Support traffic-driving initiatives in performance marketing, affiliate marketing, and organic traffic strategies such as SEO and social media activations.
Optimize in performance marketing in preplanning media portfolio and strategy with on branded creatives.
Analyse traffic and customer behaviour to identify high-impact opportunities for growth and refine strategies and executions.
Conduct regular performance reviews with cross-functional teams and generate detailed reports with actionable recommendations for future campaigns and initiatives.
4. Cross-Functional Collaboration & Stakeholder Management
Partner with eCom Buying, Digital Activation, BU, BA, BC Teams to ensure cohesive execution of strategies.
Work with external agencies (design, media, analytics) to deliver high-quality campaign content and ensure alignment with business goals.
Foster a consumer-centric mindset by integrating customer feedback and behavioral insights into planning and execution processes.
5. Innovation & Experiment Professional
Be on top of market insights, data and industry trends and drive improvements and enhancements for
end-to-end consumer & membership journey from .com to offline stores that support business goals
Identify high-impact opportunities to automate and scale marketing campaigns/ content creation and operation process in collaboration with global and 3rd party agencies.
Initiate/support hyperlocal campaigns tailored to specific consumer segments, driving traffic and sales by increasing repeat purchases and member engagement
Key Relationships:
Internal:
eCom Buying, eMKT place, D&AP Team, Ops
DA, BU, BC Team
Global Digital / Memberships fuctions
External:
Digital media, Design, Operation agencies
Web analytic, Membership Ops agencies
K
nowledge Skills and Abilities
:
Strategic Execution: Ability to translate complex business objectives into actionable plans.
Creative Excellence: Exceptional skills in content ideation, storytelling, and engagement techniques.
Data Proficiency: Expertise in using analytics tools and data visualization platforms to inform decision-making.
Project Management: Ability to manage multiple projects with tight deadlines and cross-functional coordination.
Technical Knowledge: Familiarity with content management system, performance marketing tools, and personalization technologies (e.g., AI-driven platforms).
Strong communication and presentation skills to effectively collaborate with internal and external stakeholders.
A proactive and innovative mindset, with a focus on continuous improvement and adaptability in a fast-paced environment.
Requisite Education and Experience / Minimum Qualifications:
Bachelor¡¯s degree in Marketing, Digital Media, Business, or related fields
Excellent Excel, Powerpoint, MS word skill
Excellent Writen and spoken English
Minimum 5+ years of experience in digital marketing, campaign management, or product, eCommerce operations.
Proven expertise in cross-channel planning, performance marketing, and personalized content strategies.
Proven experience and knowledge in content planning & management: expertise in GTM process and development & cadence agency management, planning, briefing, buying, delivery and analysis across functions
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE¡¯S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company¡¯s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.