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Retail manager ¿Ü±¹°è ¸®Å×ÀÏ ºê·£µå

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1) Retail Key Account management
- Build and maintain senior relationships with department store buyers and key retail partners.
- Negotiate commercial terms, space, relocations, and store portfolio decisions (openings, renewals, closures).
- Discuss business performance and jointly plan commercial actions to support sales growth and brand value.

2) Store management
- Lead and manage store teams by setting goals, coaching performance, conducting evaluations, and developing capabilities.
- Execute store openings, renewals, relocations, and closures including store build-out, fixtures, assortment setup, vendor coordination, and opening activation.
- Conduct regular shop visits to collect market insights and ensure compliance with VM guidelines, communication standards, service quality, and operational requirements.
- Manage manpower planning and work schedules including overtime, leave, and attendance in coordination with department store teams.
- Support store teams in driving customer engagement and managing key customers through consistent service standards.
- Support special event preparation and in-store execution including layout, sales forecast, and promotional activities.

3) HQ / Cross-functional Collaboration
- Collaborate with Marketing, Merchandising, and Customer Service teams for Go-To-Market execution for new products, seasonal launches, and campaigns.
- Partner with HR on hiring, interviews, onboarding, and training needs for store employees.
- Work closely with the Accounting team for account creation, contract handling, payment/reconciliation processes, and internal compliance.

4) Planning / Strategy / Reporting
- Develop and manage sales forecasts and annual budgets for domestic retail channels.
- Manage KPI performance across stores, analyze results, and drive necessary action plans.
- Manage daily, weekly, and monthly business reporting by consolidating store performance, operational updates, and field insights.
- Support market strategy development through insights from consumer trends, store performance, and distribution analysis.
- Manage CAPEX planning and utilization for openings, renovations, relocations, and fixtures, ensuring alignment with approval and budget requirements.


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Á÷¹«±â¼ú: Retail Manager, Retail Key Account management


- University Bachelor¡¯s degree

- Minimum 9 years of professional experience in a similar role within multinational company

- Strong background in Retail industry

- Department store experience is a must

- Stakeholder communication and relationship management across department store partners, HQ, and cross-teams

- Analytical, KPI-driven planning and reporting to diagnose performance and drive action

- Strategic and commercial judgement in negotiations and store portfolio decisions

- Hands-on operational leadership to execute store operations and projects end-to-end

- Business-level English communication skills (spoken and written)


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